[Resolved] Godrej Appliances — bajaj split air conditioner awful servicing | |||
Sir/madam, I had registered a service on 26th of august 2017 in kollam kerala. A technician came two days later from godrej smart care service centre. He said ac board has certain problems and he took it back with him.. Two days later another technician came with new ac board and after certain time he said there is no problem with the board its gas leaking and he said he will send another technician next day.. He didnt even fit the parts of ac back into its origianl position.. After that nobody came for servicing and when i called to godrej service centre kollam they didnt take my call.. After that i called godrej call centre ernakukam and they said they will inform the technician... After waiting for certain days i made a complaint on 2nd september 2017.. After i registerd the complaint also there is no response from godrej service centre... Once they took the call and said there is no technician available.. So i forced to register a complaint against godrej in consumer court trivandrum.. The court will send the summons asap and will see then... Their is no need of any godrej service technicians anymore... I hired a local technician and repaired my airconditioner. I am also attaching the pics of ac that godrej technician left it like.. Was this information helpful? | |||
Nov 12, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Sep 25, 2017 Godrej Appliances Customer Care's response Dear Mohan, We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority. Regards, Godrej Appliances Team. Verified Support Sep 27, 2017 Godrej Appliances Customer Care's response Dear Mohan, We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest. Regards, Godrej Appliances Team. Verified Support Oct 03, 2017 Godrej Appliances Customer Care's response Dear Mohan, As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Godrej Appliances Team. | |||
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