Godrej Appliances — Call center employee insulting customer

Address:

Mumbai

I purchase Godrej air conditioner order 40101701SD00853 and they promised me to provide 3 free service in every 3 month and they were about to come in every 3 month without calling them but when i called them on [protected] number on Monday 2nd oct to confirm this and there was a person with Dinesh talked to me very rudely and said jisne kaha usase jaker pucho i asked him that this is not the way to talk customer he said thats how he talked with customer he didn’t even say sorry and hang up the call i tried once again and got Shukla surname person i asked him many time to transfer call to manager or some higher authority but he denied and said no one is available he was also rude to i was feeling so much insult by calling them so i didn’t called them again and i request everyone to not purchase anything from Godrej. Let their employee learn how to talk with customer first.