[Resolved]  Godrej Appliances — Complaint about not solving the problem and unaccepted behavior of company personnel

Address:302021
Website:Godrej & boyce mfg. co. Ltd.

I am a resident of Rajasthan, jaipur . I purchased a microwave of 20 litres. I gave my payment on the delivery . But on the nexr day when i opened the box, i found it small, so i requested to upgrade the model to 30 or 34 litres . But from last one month i was trying to get it changed by the person with whom i am contacting is so called head of jaipur branch by the name of Mr. Mohammad Fauzi .I tried my level best to tell him the situation and everytime i use to call him . He use to say i will update you . After continous pursuing process by my end, there is no positive response from that person. When i had a word with him, he started yelling at me, and also said, now we cannot solve your problem, you do it at your own end . So kindly help me out
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Aug 7, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
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Comments

Dear Sameer sethi,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number.

Incase you have not yet registered your complaint; you can do the same by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Sameer sethi,

Your complaint has been closed as on April 2016

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.

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