[Resolved] Godrej Appliances — complaint regarding sensor of refrigerator

Amit Shivam Bhalla

from Zira, Punjab

Address:

Hoshiarpur, Punjab, 146001

Sir... In this regard it is intimated that i was purchased double door refrigerator about a month ago and from the very first day...it has a problem regarding its sensor...its sensor beeps continuously even when doors were closed...its very irritated and we have to open the doors and close it again nd again to stop this sensor...it persists the same problem and beeps a lot about 15 to 20 times in a day...your technicians visited my home about 3 to 4 times and they changed one of its part so called p.c...but the problem has not solved...kindly replace my refrigirator as early as possible...i am the regular customer of godrej from last 35 years...

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Aug 31, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Godrej Appliances Customer Care's response Dear Amit,

We apologize for the trouble you've faced and would like to assist you with this. Request you to share the complaint number & your mobile number so that we can resolve your issue faster.

Regards,
Godrej Appliances Team.

Verified Support

Jul 25, 2018

Godrej Appliances Customer Care's response Dear Amit,

We are still awaiting your details. Kindly help us with the same as it'll help us resolve your issue faster.

Regards,
Godrej Appliances Team.

Verified Support

Jul 27, 2018

Godrej Appliances Customer Care's response Dear Amit,

As we haven't received your details, your complaint has been closed from our end. Do get back to us if you need any further assistance.

Regards,
Godrej Appliances Team.