Godrej Appliances — Compressor Blast while on running position

Address:

D2 616 OCL colony Dalmia Cement Bharat Ltd Rajgangpur Sundergarh 770017

Dear Godrej Team,

Me name is Durga Prasad Bhanja, resident of D2 616 OCL COLONY DALMIA CEMENT BHARAT LTD, RAJGANGPUR ODISHA 770017 and my mob no is [protected].

It is shame for godrej team that that 1.5 ton godrej AC got blast while on running position this may cause a great life damage to family members.Today i lodged a complaint against my Split Godrej AC 1.5 ton but in return they told that i have to pay for the damage done by Godrej appliances. I have purchased my My AC 2 year before but as per policy 5 year warranty given on godrej outdoor. I got a call from local service station regarding repair of compressor but i will have to pay technician charge and AC gas charge.
My point is if my ac is running good and nothing happened till date and gas was inside the compressor. But just because the compressor brust i have to call customer care, technician, and to refill gas.
Is Brust of compressor is my fault or company ptoduct fault.

Requesting to solve the problem in the earliest. Still my family is in shock after this brust of Compressor and its sound.
Hope you understand the problem and solve the issue immediately..

Jai Hind
Durga.