[Resolved] Godrej Appliances — compressor is not working | |
I have purchase refrigerator february 26 in 2015 compressor is not working in 22 march 2020 only 5 years refrigerator work then refrigerator it not working kya godrej uth nahi sal ki warranty kitne sal uska refrigerator compressor chale 5 years ki warranty dete ho v uske andar hi compressor kharab ho jata hai to pata chalta hai ki bilkul bhi nahin hai uske uske bad nahin chalti hai is lockdown mein mera refrigerator kharab pada hua hai main batao kya karen company iska koi bhi answer nahin de rahi hai during coronavirus but i have a major problem my refrigerator is not working please register my i request and help me Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Godrej Appliances Customer Care's response Dear Mozammil, Considering the COVID-19 situation & the subsequent countrywide lockdown by the Government, we are forced to suspend all our physical service operations till further notice, for the safety of you, your families and that of our technicians and support staff. However, we are committed to serving you to the best of our ability, even in these testing times. We have hereby initiated ‘Remote Assistance’ wherein we are providing you with 'Do It Yourself' videos or Voice Assistance to solve at least some of the simpler service requests. For that, you can reach out to us over email ([protected]@godrej.com), via website (godrejsmartcare.com) or our mobile app (Godrej Smart Care). Further, I request you to share your contact number and location so that my team can connect with you. Regards, Geet Verified Support May 14, 2020 Godrej Appliances Customer Care's response Dear Mozammil, I am still awaiting your details. Kindly help me with the same as it'll enable me to resolve your issue faster. Regards, Geet Verified Support May 15, 2020 Godrej Appliances Customer Care's response Dear Mozammil, As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance. Regards, Geet | |
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