[Resolved] Godrej Appliances — Customer care helpline

Wimpee

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I called Godrej customer care at [protected]. A person called Sachin answered the phone.
He was extremely rude. He didnot listen or he pretended not to listen. He kept asking me questions without even listening to the issue. He asked me to repeat my name. He was extremely rude when I was trying to speak.
I dont even know if he is the real customer service guy or somebody is playing prank under the Godrej helpline brandname.
This was the most pathetic experience I ever had. If Godrej is hiring such people I wonder what is happening.

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Apr 16, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Godrej Appliances Customer Care's response Dear Customer (Wimpee),

We are extremely sorry to hear about your experience and would surely like to review this internally.

Kindly provide the complaint number & your mobile number so that we can look into this on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Mar 14, 2017

Godrej Appliances Customer Care's response Dear Customer (Wimpee),

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Mar 16, 2017

Godrej Appliances Customer Care's response Dear Customer (Wimpee),

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.