Godrej Appliances — customer support and paid warranty issue

Address:

New Delhi, Delhi, 110034

Hi,

In april 2019 i have raised a case with godrej customer support regarding to my godrej eon ac which was not cooling and the issue found was with gas leakage and compressor. After doing many escalation the technician visit after 15 days and done the gas charging along with 2 meter pipe extend as the gesture of goodwill by godrej but when the work is completed i got a call from guy name hemant he was arguing for the additional charge of 1300 rupees for the copper wire which i denied giving him. After 2 months again my ac is not cooling and i raised a case with godrej and the same guy hemant picked up my case and asking me for the out standing amount which is not even valid. He is now giving me warning like that my ac will be remove from godrej warranty i'll never get the godrej ac and he will not done the gas charging again which is still under warranty. Can anybody from godrej please help and look into this.