[Resolved]  Godrej Appliances — delay in product installation

Address:690506

We had purchased a washing machine (Wta eon) on[protected] pm. Item delivered to us on same evening by dealer. Regret to inform you that the item is not yet installed irrespective of technitian"s several promises that he is coming to install it.

This is to inform you that we need that equipment to be installed on urgent basis and this was well informed to the dealer while purchaseing it. The dealer promised that the machine will be installed by godrej tech. The very next day i. E 25th aug.

Would you be kind enough to look into this matter and get this machine installed as soon as possible.

Machine is purchased for house hold use and not for keeping as stock item at home.

Invoice no: tar[protected]
Texmo agencies,
Chirakadavom
Kayamkulam,
Alleppey.

Washing machine wta eon 650 ci - graphite
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Oct 12, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Godrej Appliances Customer Care's response
Dear Vivek,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2jOrpba

Regards,
Godrej Appliances Team.
Verified Support
Sep 05, 2017
Godrej Appliances Customer Care's response
Dear Vivek,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Sep 11, 2017
Godrej Appliances Customer Care's response
Dear Vivek,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
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