Godrej Appliances — Delaying in repairing Godrej ViroShield UV-C Disinfecting Device

Address:

H No 10-100, New Gayatrinagar Phase-2, Jillelguda

I have purchased viroshiled through you on[protected]. Suddenly it stopped working on[protected]. Service person has come with my complaint on[protected]. Complaint No. Y[protected]. Since it is warranty, the service person is telling that Timer is not working and it will take 4 or 5 days to get from Godrej and repair. It is ridicules. Simple Timer is not available with such a big company like Godrej to replace. It appears that Godrej is deliberately delaying the service and I do not have faith that they will repair.
The main purpose of purchasing UV disinfecting device is to safe guard from COVID virus. If it is delayed like this the purpose of purchasing will not serve. Hence, it is urgently required to repair and use UV disinfecting device. Kindly help to take appropriate action to repair immediately. My contact No. [protected].