[Resolved]  Godrej Appliances — Double door refrigerator

Address:

560016

Dear Sir,
The subject fridge had a problem of cooling as there was no cooling effect. Complaint was lodged on[protected]. to ph. No.[protected].( Compliant registered in the name of Mohinder Anand, mob. n. [protected]). One Mr. Obedullah khan inspected the fridge and suggested to change the motor. He took Rs. 2000.00 as advance and went. one Mr. Anthony (his mob. n. [protected]) came to the house and filled Oas. After that also the fridge not working properly as there was cooling in the fridge. This was told to Mr. Anthony and he visited next day and said to keep the fridge off as it requires change of part( appears to regulator). After that Mr. Anthony not turned up and he was not attending to the call. Though once he promissed to attend to the problem but never turned up. I again contacted the office in ph. no. [protected]. But there was proper response from the office too. Till today the fridge is not in use. We are facing lot of problem without fridge.

We are regular user of Godrej products including steel bureau be of its high quality and sincere in attending to the problems. However we were totally not happy this time the way your authorised dealer irresponsible attitude to complaint lodge to him.

I request to immediately look in to the problem and instruct the authorised center to rectification action.

Yours Sincerely,
Mohinder Anand
Mob.No. [protected], [protected]