[Resolved] Godrej Appliances — free ac service not provided | |||||
I purchased godrej ac from patiala on 1 april 2017, didn't receice reminder for free service of ac within. Time, i m receiving the call from service person himself that he is coming to my door for service of ac, as i waited for him about 3 hours, called him back, den he totally refused to do so, n said ur one year period has been completed five days back, so We can't come, on contacting d local technician of godrej on [protected], refused to provide d same, also called godrej customer care, but completely helpless, is there no duty of the company to remind for the free service within time, kindly provide d free service, if company can remind us of the upcoming installments of the products, can't dey remind us of the services which are to be done from their part??... This is my right to get the free service, nd i will not leave this issue untill the company satisfies me, copy of bill is attached... Was this information helpful? | |||||
May 24, 2018 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Apr 09, 2018 Godrej Appliances Customer Care's response Dear Jasdeep, Sorry about this. Your details have been shared with the concerned team, they will address your issue at the earliest. Regards, Godrej Appliances Team. Verified Support Apr 23, 2018 Godrej Appliances Customer Care's response Dear Jasdeep, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Godrej Appliances Team. | |||||
Add a Comment | |||||
49%
Complaints
1438
Pending
0
Resolved
678
+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Post your Comment