[Resolved] Godrej Appliances — Frequent faults in Intake Valve in Godrej Automatic Washing Machine

jatin sharm

from Chennai, Tamil Nadu

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	godrejsmartcare.com

Hi,
I had purchased a Godrej Fully Automatic washing machine on 15/11/2015. from Jan 2016, its intake valve has gone faulty 5-6 time & this has been the only problem with the washing machine, but very frequently. I am afraid that after the warranty gets over I will have to pay for a part that is going faulty because of the faulty product.
So I request Godrej to resolve this issue on permanent basis.
The latest request no is: Z[protected], logged on 28/01/2017

looking for a prompt response.

Was this information helpful?

No (0)

Yes (0)

Mar 12, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

Godrej Appliances Customer Care's response Dear Jatin,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Feb 09, 2017

Godrej Appliances Customer Care's response Dear Jatin,

We understand that your concern has been addressed. Do let us know for any further assistance.

Regards,
Godrej Appliances Team.