[Resolved] Godrej Appliances — Godrej | |||||
Myself Natwar Bhai Photographer from mount Abu (Raj), I have purchased godrej refrigerator just because it is a trustable brand and from many years people are buying it but now we cannot trust. as my refrigerator is not working it's just 7-8 months now, also very bad customer service they give, I have called them thrice in a well but still they didn't came for the service which is unexpected, also when we call them they ask us to hold and they don't answer, this is how they treat their customer.they don't how to talk with people over the phone, they don't respect their customers, I am very old customer with godrej from 30 years and now I would suggest everyone not buy product from godrej as their customer service is not available on time. Was this information helpful? | |||||
May 13, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Apr 06, 2017 Godrej Appliances Customer Care's response Dear Natwar, We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority. You can get the complaint number by calling us on our toll-free number[protected]. Regards, Godrej Appliances Team. Verified Support Apr 10, 2017 Godrej Appliances Customer Care's response Dear Natwar, We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest. You can get the complaint number by calling us on our toll-free number[protected]. Regards, Godrej Appliances Team. Verified Support Apr 12, 2017 Godrej Appliances Customer Care's response Dear Natwar, As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Godrej Appliances Team. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
1438
Pending
0
Resolved
678
+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Post your Comment