[Resolved] Godrej Appliances — Godrej Eon refrigerator purchased in 2010

Rani Renjini

from Bengaluru, Karnataka

Address:

673017

I had purchased a Godrej Eon double doir refrigerator in the year 2010. Without fail every year in summer the fridge breaks down. And we have to contact your customer care. And after a wait of about 2 days your technician.come and repair. We had to take extended warranty every time, every year. And this year without fail again the fridge has broken down. Im really end of my patience. Much as I had trust in your products, does this say much of the quality of your products. Not to say about the spoilt goods we had to tthrow away.

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Apr 10, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Godrej Appliances Customer Care's response Dear Rani,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Mar 08, 2017

Godrej Appliances Customer Care's response Dear Rani,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Mar 10, 2017

Godrej Appliances Customer Care's response Dear Rani,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.