[Resolved]  Godrej Appliances — godrej eon washing machine fully automatically

Address:New Delhi, Delhi, 110014
Website:[email protected]

My name is pankaj gola i have purched godrej washing machine (Wt eon 650 pf) on the date of 07/11/2015 and you gave me a 2 year warranty on this product. And 3 month before from today (06/09/2017) i have complain my washing machine is not responding than after two day from when i complained than your technician visited and he said they will come again after two days than repair your machine but till now nobody visit for repair my washing machine and when i call customer care they always give me a new date. My all detail is mention below:-
1st complained :-
Date:-28/07/2017
Complaint id: d[protected]
Tecnician:- dinesh kumar

They closed my this complained because i refused to pay you which was totally lie they did not talk to me regard payment and see my washing machine is under warranty.
Than i complained you again on the date of
Date :- 11/08/2017
New complained id:- d[protected]
2nd technician name:- dinesh kumar he did not visit till date.
Than they appoint 3rd technician on the date 29/08/2017
3rd technician name is :- sunil kumar verma
And he is going to attend my call on 10/09/2017 but i got new message again on the date of 07/09/2017 they will come on 20/09/2017 this is on record conversation they gives me a new date but they do not come and visit they think i am full apart of all this conversation i personally call on service center they do not respond me. And mr. Sunil rawat also not pick my call.

Please suggest me what i do my money and my time going to be waste and i am totally frustrated
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
Godrej Appliances Customer Care's response
Dear Pankaj,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1438
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information