[Resolved] Godrej Appliances — godrej eon washing machine fully automatically | |||||
My name is pankaj gola i have purched godrej washing machine (Wt eon 650 pf) on the date of 07/11/2015 and you gave me a 2 year warranty on this product. And 3 month before from today (06/09/2017) i have complain my washing machine is not responding than after two day from when i complained than your technician visited and he said they will come again after two days than repair your machine but till now nobody visit for repair my washing machine and when i call customer care they always give me a new date. My all detail is mention below:- 1st complained :- Date:-28/07/2017 Complaint id: d[protected] Tecnician:- dinesh kumar They closed my this complained because i refused to pay you which was totally lie they did not talk to me regard payment and see my washing machine is under warranty. Than i complained you again on the date of Date :- 11/08/2017 New complained id:- d[protected] 2nd technician name:- dinesh kumar he did not visit till date. Than they appoint 3rd technician on the date 29/08/2017 3rd technician name is :- sunil kumar verma And he is going to attend my call on 10/09/2017 but i got new message again on the date of 07/09/2017 they will come on 20/09/2017 this is on record conversation they gives me a new date but they do not come and visit they think i am full apart of all this conversation i personally call on service center they do not respond me. And mr. Sunil rawat also not pick my call. Please suggest me what i do my money and my time going to be waste and i am totally frustrated Was this information helpful? | |||||
Oct 16, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Sep 15, 2017 Godrej Appliances Customer Care's response Dear Pankaj, We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. | |||||
Add a Comment | |||||
49%
Complaints
1438
Pending
0
Resolved
678
+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Post your Comment