[Resolved]  Godrej Appliances — godrej fridge got fire

Address:

Coimbatore, Tamil Nadu

I'm sridhar.in my house godrej refrigerator got fire on 2/11/17 afternoon around 3.45 pm as my 3 year son and mother in law was inside bedroom. They woke-up by hearing some blowing sound, fire grew quickly and makes full home fill with black smoke. Within few seconds there was panic in my entire house and ours neighbors came and bring the situation under control. Both my son and mother in law was stand still and become more panic. Our entire village came to our house by sawing the smoke.
On the same same day person from tamil nadu electricity board came and checked and conformed no issues with electricity like overload or wiring problem. Even we had stabilizer for this fridge and its working fine.

We have called to toll free number and raised a complaint 2 days later once our house situation come to normal. Person from godrej visited our home 3 times and took poto and also enquired. The manager from godrej visited and mentioned that he will inform this to head office and will revert within a week. But still we didn't received any feedback from them. My son got panic and got fever a

Even after 20 days of incident we didn't get any proper reply from godrej. Take this as priority and revert us within a day. Or else we planned to file a case in consumer court.

Consumer name: sridhar. S
Ph. No.: +[protected]

Fridge purchase date: 4/10/2013
Incident date: 2/11/2017