[Resolved] Godrej Appliances — Godrej gsc 18 tsz 5 rwpt faulty product poor customer service

adilpraveen

from Hubli, Karnataka

Address:	490006
Website:	www.godrejappliances.com

The newly bought air conditioner started making unusual loud noise and is leaking water just 2 days after installation. We raised a service request (Request no. 782496) by contacting customer service on 12th april. Its already 1st may. Despite multiple calls to their call center our issues are not getting solved. We have been told that the service is pending due to lack of parts. Company shows no responsiveness in solving this issue.

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Aug 7, 2021

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

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Godrej Appliances Customer Care

from Pune, Maharashtra

Verified Support

Dear adilpraveen,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Godrej Appliances Customer Care

from Pune, Maharashtra

Verified Support

Dear adilpraveen,

Your complaint has been closed.

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.