[Resolved] Godrej Appliances — Godrej oven model gmx30cai sim 30 litres

mmpatole

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400058
Website:	Godrej Consumer complaints

I have this purchased this product through your Sales Agent and have paid cash on delivery. on 16March2017 (Sales Executive Code 4765, Territory M-9 have assured that the product will reliable and not to worry about the genuineness.
But would like to mention that the subject product came without the information sticker and half box open, the sticker of godrej stating the toll free is also torn. I cannot accept the product like this would request you to please the exchange the same.
The Engineer who came to give the demo also felt the difficulty in giving the demo.
Is this the way Godrej such reputed company gives the product and the service.
Request please change the product the supply the same with the instructions sticker

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May 29, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2017

Godrej Appliances Customer Care's response Dear Customer,

Allow us to look into this. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.

Verified Support

Apr 26, 2017

Godrej Appliances Customer Care's response Dear Customer,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Apr 28, 2017

Godrej Appliances Customer Care's response Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.