[Resolved]  Godrej Appliances — godrej ref rt eon nxw430zd

Address:	560046
Website:	Godrej Refrigerator

This is to inform you that I had purchased the above mentioned Refrigerator from Maneesha Electronics vide Bill No. 9138 dt 31.08.15. Since the day the Refrigerator had come to my residence address Benson Town, Bangalore has been giving constant problem.

Ample of complaints had been given to your technical representative, they could not rectify the problems in two years. As I feel that they themselves have no knowledge about it.

Following are the problems :

1. As each shelf has a separate control system we have been keeping the vegetables as instructed, they are freezing and becoming ice and we are unable to use them. We were told to keep them away from the wall of the fridge which did not solve the problem. As a result we had always less place to keep our things because we had to keep the things in the middle of the shelf. Keeping the vegetables in the middle of the shelf it still becomes ice and we had to throw the vegetables. We have lost the money by throwing the vegetables.

2. The Fridge had some water leaking problem ... there would be water from some pipe outside the fridge which would keep leaking. Your techician rectified it and now the water collects in the freezer. It fills up the whole freezer and the whole freezer is filled up with one block of ice and we are unable to open it because it is jammed. Then it is inconvenient to put off the fridge till the ice melts. I cannot understand from where the water comes nor your technician. Kindly help and solve us from this problem.

We are fed up of giving complaints and still it is not rectified as it is troubled us more than a new born baby.

WE WOULD LIKE YOU TO TAKE BACK THIS SPECIAL FRIDGE AND REPLACE IT IN WITHIN A WEEK BECAUSE IT HAS CAUSED US MONETARY LOSS.

REGARDS
RAJESH KAPUR
M NO. [protected]
E. Mail : [protected]@gmail.com