[Resolved] Godrej Appliances — godrej refrigerator not working

KumarPrabhatRanjan

from Delhi, Delhi

Address:

New Delhi, Delhi

My name is kumar prabhat ranjan. I have purchased godrej ref. Rt eon 311p 4.3 star maze on 11 sep 2016 from nayaar electronics world pitampura delhi. Its not working since wednesday i. E. 3/05/2018. I have complaint regarding this non functionality of the product to your helpdesk. They have send a godrej guy who informed us the damaged part is not under warranty and he will complete the repair it today i. E 5/05/2018 but did not come. We are ready to pay for the service. So please kindly resolve this issue as soon as possible.
Thank you
Kumar prabhat ranjan
[protected]

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May 5, 2018

Complaint marked as Resolved

Company resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Godrej Appliances Customer Care's response Dear Kumar,

We’ll surely look into this. Kindly provide the complaint number & your registered mobile number so that we can address your issue as soon as possible.

Regards,
Godrej Appliances Team.

Verified Support

May 09, 2018

Godrej Appliances Customer Care's response Dear Kumar,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

May 11, 2018

Godrej Appliances Customer Care's response Dear Kumar,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.