[Resolved] Godrej Appliances — godrej refrigerator stopped working in 5 months | |
I have brought Godrej Edge Refrigerator in July 2019.In Nov 2019, the amount of ice got accumulated in whole fridge.I called customer service and they came and did something and left.Its rubber was also came out.So they fixed it.Again in Dec 2019, the refrigerator stopped cooling.When customer service people came, they said they need to change compressor.I asked him to replace the refrigerator as within 5months, i have raised issue thrice.Customer care team are saying in call, that they will replace but when any service guy is coming, they are forwarding it to supervisor who is directly saying no for replacement.I have brought it for 14, 000 rs and it didn't work properly for 14days also.Please help me to replace the refrigerator. Was this information helpful? | |
Feb 17, 2020 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Dec 30, 2019 Godrej Appliances Customer Care's response Dear Rupali, I would really like to help you with this. Kindly share the complaint number & your mobile number via private message so that I can connect with you for further assistance. Regards, Kavya Verified Support Jan 09, 2020 Godrej Appliances Customer Care's response Dear Rupali, I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue. Regards, Kavya Verified Support Jan 14, 2020 Godrej Appliances Customer Care's response Dear Rupali, As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query. Regards, Kavya | |
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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