[Resolved] Godrej Appliances — Godrej/ refrigerator - very bad service.. No response | |||
I have raised a complained on feb 20th 2016 regarding water leaking from refrigerator. Complaint number (O[protected]). A service technician came and he has informed me complained is with gasket and it needs to be replaced. Will take some 2 weeks to get the spare from chennai. Since there was no response after two weeks i called them up again they are mentioning spare parts has not been arrived. This drama has been continuing for a long time now with no proper response from service team. Its now almost 2 months completed, still call is open and kept. Each and every time i get message new technician will attend your call. But no one comes, this is clear fraud. I have talked to senior service executive also, he too mentioned will resolve the issue faster, but no response. This is worst ever service i have seen in my life. If godrej don't provide spare parts or any service why should i buy products from them. You are cheating your customers without providing proper service. Don't close the mentioning no contact details are there. Complaint number has my mobile number tagged in your system. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear sir,
I am Prince Nikam from Gwalior. Nov 2015 i purchased micro oven. given demo in this month. after 6 month. 1st day i told that my micro oven didn't working properly. but didn't any action. i am sad with your after sale services. next time i will never purchased GODREJ product. because your services so bad. i am not happy with you.
Prince Nikam
Mob No. [protected]
I am Prince Nikam from Gwalior. Nov 2015 i purchased micro oven. given demo in this month. after 6 month. 1st day i told that my micro oven didn't working properly. but didn't any action. i am sad with your after sale services. next time i will never purchased GODREJ product. because your services so bad. i am not happy with you.
Prince Nikam
Mob No. [protected]
Dear maliakaljose,
Your complaint has been closed as on April 2016
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
Your complaint has been closed as on April 2016
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
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+91 22 6796 5959
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.