[Resolved] Godrej Appliances — malfunctional refrigerator

Asifzaidi

Address:

226017

The customer service
Godrej
Lucknow
Email: [protected]@godrej.com

April 18, 2018

Subject: problems with refrigerator

Dear sir,
I wish to draw your attention that the refrigerator that i had bought from you has consistently been problematic namely, the door does not shut properly, it gives out lot of noise, and very frequently the set temperature is not maintained that caused spoilage of food that we had to discard. You technicians visited a few times and said that this is normal. But, how can these problems be a normal thing. I don’t want to get it repaired every now and then and request you to kindly take a quick action and get it replaced asap. I am not satisfied with the faulty performance of this refrigerator. I have attached the receipt/ invoice for your ready reference.

Best regards,

Nusrat fatima
C-5018 rajaji puram
Lucknow 226017
Mobile: [protected]

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May 24, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Godrej Appliances Customer Care's response Dear Asif,

With the given contact number, our team is unable to trace your issue. Request you to register your complaint by calling us on our toll-free no.[protected] or to log a request click here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.

Verified Support

Apr 20, 2018

Godrej Appliances Customer Care's response Dear Asif,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Apr 23, 2018

Godrej Appliances Customer Care's response Dear Asif,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.