[Resolved]  Godrej Appliances — Malfunctiong of the washing machine

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Kolkata, West Bengal

Godrej Appliances - Malfunctiong of the machine 2 Reviews Add a Comment User sayanti chaudhuri on Aug 14, 2015 I have purchased fully Automatic Washing Machine 2 years before.It was working fine.But recently, the washing Machine starts malfunctioning and it was not working . I had also made Annual maintenance contract on March 22nd, at amount Rs 2850/. Recently, I booked a complaint on 23rd July'15.Today it is 14th August 15.Complaint number is K[protected]. Tehnician visited my place and advised us for the change of PVC board. Every week I used to call them for the action but they used to say that the part is not available.I have made a complaint to customer care for many times for this issue.But no action taken from them. I have not seen such a worst company before. The company provides us with lower quality goods and the people working there are most irresponsible. Inspite of having my AMC, they didn't bother to turn up. So, I want to know when my issue will get resolved and get proper functioning washing Machine.I have already waited for almost 3 weeks with no solution. The members of the Kolkata team didnot bother to response. I have called Mr. Swarup Bhattacharya([protected]) repeatedly but he didnot entertain us. They should atleast affirm whether they can take any action or else I want my AMC amount along with the cost of washing machine i.e. 16000/ return back. I have enough horrible experience with GODREJ company. Try to resolve this issue as early as possible. Sayanti Chaudhuri [protected]