[Resolved]  Godrej Appliances — Microwave

Address:400705
Website:godrej.com

We have godrej microwave model number GMC30E09SLHM from 8 years and the microwave plate broke in the microwave and we want that part. We even registered a complaint and didn't get any response. So we decided to call the nearest godrej service centre and they have been cutting all our calls. I am really dissapointed. The customer service so poor and rude because they are cutting our calls.
Was this information helpful?
No (0)
Yes (0)
Mar 9, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2017
Godrej Appliances Customer Care's response
Dear Sanshriti,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Verified Support
Feb 03, 2017
Godrej Appliances Customer Care's response
Dear Sanshriti,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Verified Support
Feb 06, 2017
Godrej Appliances Customer Care's response
Dear Sanshriti,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Complaint comments 

Comments

Hello Sir, I had to call my Godrej service center for service of the machine
Washing Motor Company said the technician came and gone bad.
After that failed to receive any response.
We still have a two-year warranty is not anything.
please halp us by.

Godrej Appliances Customer Care's response, Mar 6, 2017
Verified Support
Dear ganouri nishad,

We would like to get this checked for you. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number 1800-209-5511.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Mar 8, 2017
Verified Support
Dear ganouri nishad,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Mar 10, 2017
Verified Support
Dear ganouri nishad,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Dear Sir,
I purchase a Refrigerator of Godrej on 19.05.2016 In name of Satyanarain Aggarwal From Vikki Electronics Rewari. Bill No is 4080. But in my Refrigerator interior parts of plastics is broken automatically. My Refrigerator is in Warranty period. So Please solve my problem.
Thanks & Regards
Satyanarain Aggarwal
Mob. [protected]
Godrej Appliances Customer Care's response, Mar 6, 2017
Verified Support
Dear Ashok,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Mar 20, 2017
Verified Support
Dear Ashok,

We understand that our team has given you the estimate for replacement of plastic accessories. Also, they tried contacting you several times, but couldn't get through. Request you to get back to us for any further assistance. Thank you.

Regards,
Godrej Appliances Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1438
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information