[Resolved]  Godrej Appliances — New AC Copper Coil Rusted In Just An Year, Bad Service , Cheated By Godrej Appliances And Service Center

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.godrejappliances.com/GodrejAppliances/index.aspx

Hi,
Plz Help Me On This.

I Have Bought New Godrej Ac Last Year . Just After An Year Its Gas Leaked. I Gave The Ac To Service Center. The Manger Of The Sector 62 Service Center Took 2 Days To Detect The Problem And Asked Me To Changed The Whole Coil Of The Ac.
I Told Him That Its Just An Year Old Ac With Copper Coils As Per Company, So How Is The Whole Coil Gets Damaged Just In An Year.
They Told Me That They Cannot Do Anything And Told Me That The Change Of Whole Coil Will Cost Me 5000/- And Gas Filling Charges 2000 Extra.

I Thing I Have Cheated By Godrej That In Just An Year The New Ac With Copper Coils Gets Rusted.

I Complained In The Godrej Co. But No One Is Listing To Me.
Only They Write The Complain And No One Follows Up.

Please Help Me In This.

Thanks
Karan
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 21, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2016
Godrej Appliances Customer Care's response
Dear Karan,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Dec 20, 2016
Updated by Karan Apoorv
I have received a call from Godrej on Frinday 16/12/2016 & he said he will talk to his senior and will get back to me. Now I am still waiting for the call from Godrej . I dont think they will get back to me.
Please help ...
Dec 20, 2016
Updated by Karan Apoorv
I have bought the AC from Godrej as it is an Indian company & it is good to promote Indian manufacturing industry.
But if the Indian Manufacturing Co. like Godrej start making fool of thr own country people by giving such a bad product than nobody will trust Indian companies. At least from now onward I will not buy any product from Godrej through out my life.
Verified Support
Dec 21, 2016
Godrej Appliances Customer Care's response
Dear Karan,

We understand that your concern has been addressed. Do let us know for any further assistance.

Regards,
Godrej Appliances Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1439
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information