[Resolved] Godrej Appliances — new a/c first service card

kailashShinde

from Delhi, Delhi

Address:

Thane, Maharashtra, 421501

Hi,

I have raised service request on[protected] regarding my first a/c service.
The godrej customer care have accepted my request but failed to fulfill on time.

The service boy has attended call on last week saturday i. E. On[protected].

I got the call from customer care but asked them why such delay. After raising request you called my on after one month.

I was surprised how your customer care team handles the customer. I think these guys have not aware about responsibility.

My first experience with godrej is worst. The technician attended the call but when we ask him how to operate a/c. He was not aware!

Regards,
Kailash

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Aug 24, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Godrej Appliances Customer Care's response Dear Kailash,

Allow us to look into this. Please provide the complaint number & your mobile number so that we can get in touch with you at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jul 20, 2017

Godrej Appliances Customer Care's response Dear Kailash,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jul 24, 2017

Godrej Appliances Customer Care's response Dear Kailash,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.