[Resolved] Godrej Appliances — No response of company team

aditya@1234

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have bought godrej single door refrigerator on 2010, which is having a warranty of ten years. The door started rusting and it increases in other parts of refrigirator also. i make a complain but no further action is taken by the company.
And other details are following

1-Purchase date- 26/04/2010
2- Name- AMBRISH KUMAR SINGH
3- product- REF-GDE 19 C2 BRUSHED STEEL (GODREJ)
4- COMANY'S TIN- [protected]
5- MOBILE- [protected]

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Nov 15, 2017

Complaint marked as Resolved

Dear sir i am not satisfied with your team and there is no confirmation call or mail to me and you say that the problenm is resolved. My refrigerator's door rusted and its look vey bad. Please reopen my case and make further process urgently, and please dont told me the refund of 30% because my fridge model door is not available. you make me warrenty and if you dont fullfill your conditions then its not reasonable thing. Gordrej is a big brand name and these things make its shameful...i believe that you take action against it as soon as possible.

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Godrej Appliances Customer Care's response Dear Ambrish,

We're following up with our team on your issue. Kindly give us some time and we'll surely update you on the same.

Regards,
Godrej Appliances Team

Nov 15, 2017

Updated by aditya@1234 Dear sir i am not satisfied with your team and there is no confirmation call or mail to me and you say that the problenm is resolved. My refrigerator's door rusted and its look vey bad. Please reopen my case and make further process urgently, and please dont told me the refund of 30% because my fridge model door is not available. you make me warrenty and if you dont fullfill your conditions then its not reasonable thing. Gordrej is a big brand name and these things make its shameful...i believe that you take action against it as soon as possible.