[Resolved]  Godrej Appliances — No service after sales and AC product is under AMC

Address:	110031
Website:	www.godrejsmartcare.com

Last year I purchased Godrej AC (Godrej 1.5 Ton 5 Star GSC 18) and till now I am facing problems related to Cooling, Gas leakage, ice forming, condenser etc.

I logged complaint related to No cooling on 15-April-2017 (Call No: D[protected]) and nobody from service department came. Finally on 25-April, a technician came and filled the Gas without even checking the AC;
although the problem was related with condenser.

On 26-April, AC again started forming ice, no cooling, then I complained(D[protected]) again then Technician came
and said that the problem is with the condenser so he took that part along with him and now its been 1 week
and no response from service department.

Finally its 22 days and no resolution so far.

Very disappointed with Godrej Appliances, ACI Godrej Agrovet Private Limited, Godrej eon ac. If this gonna keeping on happening like this then the day is not far; Godrej may
have to shut down their AC manufacturing Unit.

Poor service and Unskilled Technicians!