Godrej Appliances — non delivery of product, in spite of payment made

The letter addressed to the mentioned company is as follows:
D/Sir/Madam,
I am your client since last 35 years. I received several calls from your call centre regarding purchase of Godrej Appliances. Finally your sales representative
visited me on 30th june and I placed an order for a microwave on exchange of an old functional microwave. I have issued a cheque of Rs.5, 620/- Ch no.193838 of Bank of Maharashtra dated 30.6.17. Mr Suresh Pal (Sales Rep.) had promised to deliver the said product by 15th July. It was not delivered neither any communication was made from company. After the due date I had called Mr. Suresh, he promised me I will get the delivery soon. But that day never came. I kept on calling. He stopped receiving mobile phone. All phone nos he has given are non functional. Very surprisingly there is no communication from the company till date. It is really not desirable from a reputed company like yours. Sending you a copy of the order. If I donot receive any communication from you, I may have to take necessary action.

Thanking you,

Lopa Podder

Till date there is no response from Omkar Shinde who wanted mobile no:[protected]. Was promptly given but of no use.