[Resolved]  Godrej Appliances — Not satisfy with service

Address:

New Delhi, Delhi, 110059

Hi i'm a loyal customer of Godraj and using 2 Washing machine and AC and was quite happy with all the appliances but after yesterdays experience all my expectations from brand is changed, i made a complaint with comp. no.D[protected] regarding my AC's remote not working, but when the Service engineer visited to check the same straight away he said your remote is dead and you have to pay for buying a new remote, neither he opened the remote and not even checked it properly, it was just a 3.5 mnth old ac, also few buttons of remote is working, then how come it is dead. Also the way of talking was very rude. When i asked him to make a job sheet for the same he replied that he will close the complain and taken the details of the AC, Also i've received the SMS from godrej that your complaint is Closed, without any solution how come my complaint is closed. this is very disheartening for me and i've made my mind not to buy any godrej product now onwards and not even recommend any one to buy any godrej product.