[Resolved]  Godrej Appliances — poor customer service

Address:781355
Website:www.godrejandboyce.com

Hi
I have registered one complaint in need of repairing service for my freeze. For last one week i was waiting and waiting. Response from the customer care service was terrible. Even they have no idea exactly what a customer need in this hot summer days. Everyday i used to call the customer care service team. They nicely reply me with no result. Even after eight days nobody is following up any complaint that i registered during past seven days.
I really worried that instead of lg why i choose godrej. Now i can feel the ridiculous and rough humiliation from godrej. Simply horrible.

Ghanashyam deka
Ref: g[protected]
Date: 29/07/2017
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Sep 7, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Godrej Appliances Customer Care's response
Dear Shyam,

We've already escalated your issue to the relevant team. Please be assured, the same will be resolved soon.

Regards,
Godrej Appliances Team.
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