[Resolved]  Godrej Appliances — Poor installation jolo

Address:	201308
Website:	Godrej

I am sharing the mail which i have already sent to the Godrej Smart Care on 18th April and nothing is happen yet i want you people to take this forward and solve my problem as soon as possible.

prateek gaur
Apr 18, 8:27 PM IST

Dear Sir, This is to inform you that i have requested for installation of my split ac through Godrej customer care & today one of your customer executive came to our home for installation while doing drilling he broke our house pipe, he had used extra copper wire for ac installation he charged us for that but he has not given any bill to us, he also have not given any kind of bill related to ac installation which is not at all acceptable.The major issue comes when he has given surprise to us saying that there is no gas in the ac... how this thing can be possible when we bought the ac the ac installation is done by godrej company & 1st time when we request for dis-mental or DE-installation of ac we have done through Godrej customer care and now when your people are saying that there is no gas in the ac this is something terrible.I have Made a complaint on godrej customer care they have shared couple of no. with me but no one is answering i dont know what to do i have already paid 2300 to your customer executive and i am help less.One more thing which i would like to share regarding the executive of your who came for installation he told us that i will fill-up the gas in discounted price because of this behavior i am sure whatever the mess happen its just because of him.Request you to please look into this matter urgently and please do the needful as soon as possible Regards, Prateek Gaur [protected]...

i dont think so that you people are thing about the complaint which i have made i just got a call day before yesterday from your side and the your representative was saying that the technician will visit your house on 19th but no one turn up the call which i got from i will share with you also because calling on the same no. thousand times but no one reply's to me the no is [protected].

I have heard lots of good thing about godrej company thats why i buyed such an expensive A/C but this kind of poor service from godrej was not expected i am sorry to say that ...I am again requesting to you please solve my a/c problem otherwise i have to take this forward to your corporate.