Godrej Appliances — Poor service by technicians

Address:

Meerut, Uttar Pradesh, 250003

Sir/ma'am,

I have a godrej refrigerator and facing some problems for last few days.
Several complaints have been lodged but the services provided by the technicians have not been satisfactory.
The first complaint was lodged on 2 july 2016.

Complaint details :
Lodged by : mr. Utkarsh rastogi
Contact no. : [protected]

Several attempts have been made by me to contact the concerned authorities but unfortunately the response received was non-satisfactory.
The problem is that there is excess of ice in the ice box and leakage in the refrigerator.
On 15 july 2016, a person jonny pal came and replaced two parts
I. E, defrost biometer (Costing ₹270)
Defrost time changer (Costing ₹650)
But even after replacing these parts the issue is not solved. Moreover, now there is no cooling and the defrost time changer which the guy claimed to be new is not new. I have also attached the photograph of the part for your satisfaction.

So i request you to look into this matter and solve my problem on priority basis.
If you need any further information from my end, you can contact me either on my mobile number or e-mail, which are provided below.

Mobile no. [protected]
E-mail id [protected]@gmail.com

Regards,
Utkarsh rastogi