[Resolved]  Godrej Appliances — Purchase of refrigerator

Address:

Hyderabad, Andhra Pradesh

I purchsed godrej rb eon nxw 380 sd 2.4 inox fridge vide
Application no. 2054520 dated 27.10.2016 thru sales executive code.21823 for mrp:rs.56000/- and paid by my credit card and was delivered vide invoice no. 82i / 93201475 on 28.10.2016 along with air purifier. Old fridge was got exchanged.

My complaint :-
1) the air purifier was not installed to date and no demo was given as informed.
2) the mrp quoted on the product was rs. 50500/- an excess billing of rs.5, 500/-
Immediately i reported to your executives mr. Raajsekhar reddy - sales manager and the executive mr. Vijaykumar.
I sent sms with photos of the applicatioon and the price label on the product corton, as asked by them.
I was informed on the next day that they raised the issue and informed me that excess amount rs. 5500/- charged would be refunded shortly.
Regret to note that till date the issue was not resolved, despite repeated reminders.

Please look into the matter and your solicitation is sought without further delay.