[Resolved] Godrej Appliances — received damaged product

[Resolved] Godrej Appliances — received damaged product

C chris enrique from Koothanallur, Tamil Nadu

Greetings! This is with regards to our recent purchase of a godrej eon refrigerator. We are highly disappointed with the product received as it was a damaged one. There is a dent in main door of the refrigerator and also, there was no lamination cover over the product. The lamination coat was already removed when we received the product. We kindly request for a replacement of the product as we bought the product not to get a defective one. We are a regular customer to godrej as we use many of your electronic appliances and hoping to get complete assistance from you. We expect a speedy resolution in this matter and hoping to get a new product at the earliest. Thank you. Was this information helpful? No (0) Yes (0)
Dec 29, 2018 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 Godrej Appliances Customer Care's response Dear Chris, We do understand your concern and shall surely help you with it. Please share the complaint number & your mobile number so that we can look into this further. Regards, Godrej Appliances Team. Verified Support Nov 26, 2018 Godrej Appliances Customer Care's response Dear Chris, We are still awaiting your details. Kindly help us with the same as it'll help us resolve your issue faster. Regards, Godrej Appliances Team. Verified Support Nov 28, 2018 Godrej Appliances Customer Care's response Dear Chris, As we haven't received your details, your complaint has been closed from our end. Do get back to us if you need any further assistance. Regards, Godrej Appliances Team.
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