[Resolved]  Godrej Appliances — Refrigerator 310 litre Double door

Address:Ahmedabad, Gujarat, 382424

I have purchased double door refrigerator of Godrej, capacity 310 litres from Ahmedabad, Isckon temple branch. Since last 10 days there is no proper cooling in freezer compartment. Godrej service engineers were sent by you on my telephonic complaint on your customer care number. They have attended my complaint on 4-5 times and have charged Rs. 3800/- towards repairing cost and service charge, but they are not been able to rectify my problem. Please find some solution regarding this problem to rectify it at the earliest.
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Mar 2, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Godrej Appliances Customer Care's response
Dear Shravankumar,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Verified Support
Jan 27, 2017
Godrej Appliances Customer Care's response
Dear Shravankumar,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Verified Support
Jan 30, 2017
Godrej Appliances Customer Care's response
Dear Shravankumar,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.
Complaint comments 

Comments

I am purchase refrigerator of Godrej company apr month.
but i am recevied damage condition.
i am continue complaint but not recevied proper response.
Godrej Appliances Customer Care's response, Feb 6, 2017
Verified Support
Dear Sushil,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complain.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number 1800-209-5511.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Feb 8, 2017
Verified Support
Dear Sushil,

We are still awaiting your details. Kindly share the same as this will help us resolve your issue at the earliest.

You can get the complaint number by calling us on our toll-free number 1800-209-5511.

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Feb 10, 2017
Verified Support
Dear Sushil,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

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