[Resolved] Godrej Appliances — refrigerator complaint not fixed | |
I have purchased a godrej refrigerator around 2 years before, and it got damaged on nov 2nd 2018. I registered the complaint on 3rd and an executive came with in 2 days. After all inspection he told that an internal part need to replace to fix the problem and he told it might take a week to receive the part on their service center. It’s been almost a month the issue is not fixed, and they are saying like the part is not yet reached. I don’t know why godrej not taking a customer complaint seriously, they could have been arrange a alternative if it taking too much delay. Very pathetic service and poor product from godrej. Was this information helpful? | |
Jan 13, 2019 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Dec 03, 2018 Godrej Appliances Customer Care's response Dear Labeeb, We apologize for the trouble you've faced and would like to assist you with this. Request you to share the complaint number & your mobile number so that we can resolve your issue faster. Regards, Godrej Appliances Team. Verified Support Dec 11, 2018 Godrej Appliances Customer Care's response Dear Labeeb, We are still awaiting your details. Kindly help us with the same as it'll help us resolve your issue faster. Regards, Godrej Appliances Team. Verified Support Dec 13, 2018 Godrej Appliances Customer Care's response Dear Labeeb, As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query. Regards, Kavya | |
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My godrej refrigerator is not working from 3rd december, I complained on 4th December C No.-211834, but not any response till date, plz inform us why it's so late, we discussed customer care about that but no any response rec'd., Plz confirm otherwise I complained in consumer foram within 2 days...
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