[Resolved] Godrej Appliances — refrigerator not working from past 1.5 month

Hament mehta

from Delhi, Delhi

Address:

110031

Hi concerned,

I have logged complaint for my refrigerator on 4th aug till now no support is being provided by the supplier or vendor and now they want time to replace the part till sep. Which is quite sad tp believe as the service agent company is saying that the faulty part is not coming due to gst... Seriously which means earlier the part of godrej was coming unofficially.
Looking forward to support semd some one to visit

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Oct 26, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

Godrej Appliances Customer Care's response Dear Hament,

We've already escalated your issue to the concerned team. We assure you that we will address the same at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Sep 12, 2017

Godrej Appliances Customer Care's response Dear Hament,

We've received an update that your issue has now been resolved. Do let us know if you need any further help.

Regards,
Godrej Appliances Team.