[Resolved] Godrej Appliances — repairing of fridge

waris1384

from Delhi, Delhi

Address:

New Delhi, Delhi, 110025

I purchased a godrej fridge from alam power solution jamia nagar on 12.09.2017. The company is not attending and not repairing my fridge. My complaint no is 168616 dated 22.7.2017. Entire summer season has expired and i have suffered a lot for the lethargy of the company. A service engineer came and reported that spare is not available. Please get a solution. Please advise me to file a consumer complaint in court

Please help me

Mohammad waris
Mobile no.[protected]

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Oct 6, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Aug 24, 2017

Updated by waris1384 A Mail came and asked for details which I sent today wide email to some Omkar Shinde
Godrej Appliances Service Team, Mumbai. Thank You for your support Mr. Akosha Team. I requested them to please refund my money and take away the product which is under warranty.

Mohammad Waris (Mobile No.[protected])

Verified Support

Sep 01, 2017

Godrej Appliances Customer Care's response Dear Mohammad,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Sep 02, 2017

Godrej Appliances Customer Care's response Dear Mohammad,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Regards,
Godrej Appliances Team.