[Resolved] Godrej Appliances — Replacement of washing machine | |||||
I have purchased a GODREJ fully automatic washing machine from an agent of godrej on 24th July 2016 is giving some issue since 2 weeks not able to use it . as he came home to sell the machine as i have taken 2 products as the refrigerator is working well but the washing machine is giving lots of issue as it worked only for 1 week as i have given an complaints to the agent as the agent was very rude with us after taking the product and the agents name is Mr. Nilkanth ([protected]) and i really want to ask Godrej company how can a reputed company can hire such kind of agents as they don't even have manners how to speak to their customers, i have given many complaints on godrej website as well and the very lame reply i got from them is that we have noted the complaint and we will look into this matter as soon as possible but no reply or mail and sms has been received to us. as i have called godrej customer care any a time but the phone is always on busy tone i am really pissed off i need to know the result. i am attaching my details. Was this information helpful? | |||||
Oct 11, 2016 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Aug 30, 2016 Godrej Appliances Customer Care's response Dear Yerunkar, Sorry for the trouble you have faced. Your concern has been raised with our team. Please allow us some time & we will get back to you on this with a quick update. Regards, Godrej Appliances Team Verified Support Sep 09, 2016 Godrej Appliances Customer Care's response Dear Yerunkar, We have received an update from our team that they have addressed your concern. You may get in touch with us for any further queries. Regards, Godrej Appliances Team. | |||||
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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