Godrej Appliances — request to replace a faulty refrigerator bought vide inv. no 801/93226410 dated 10/12/2016

Address:

Kolkata, West Bengal, 700074

I bought godrej refrigerator inv. No 801/93226410 dated 10/12/2016 & found problem like water logging & overflowing at defrost tray.

Even after 3 visit godrej's technician's are unable to short out problem of water logging & overflowing saying that it's common problem in monsoon. But my water logging & overflowing problem is for all 12 months & all sessions. Even they are asking the secret code from me without solving the problem in a manipulative way. One of your staff / franchisee staff (Ms mithu saha phone no [protected]at nearly 5.45 pm) called me & behaved rudely & abusing me to disclose the secret code which suppose to deliver only after satisfactory reparing.

If godrej can't solve problem & then company has to replace the product. Please let me know the action you have taken against rude behavior.

Please do the needful & revert back. I am still believe on the brand godrej & waiting for justice.