[Resolved] Godrej Appliances — rude behaviour of godrej service center employee and service person | |||
It is about godrej refrigerator. I had registered a service contract with service person rahul tiwari from godrej. We payed the amount and he mentioned the contract letter will be courier in 20 days. We didn’t receive any letter or call from them. My refrigerator is not working so i called service center of godrej and person name abhishek of complaint department received the call, he said they don’t have any contract details so they cannot do anything and later started talking rudely and disconnected the call. So i called the service person who collected the money and he said i cannot book or register your complaint so u call service center. Now i don’t know whom should i contact for servicing my refrigerator. It is the worst service of godrej. They are just taking the money and not servicing or conversing in a proper manner. Was this information helpful? | |||
Aug 5, 2018 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Jul 02, 2018 Godrej Appliances Customer Care's response Dear Sohagani, Sorry about this. Please share the complaint number & your registered mobile number as it will enable us to help you further with your concern. Regards, Godrej Appliances Team. Verified Support Jul 05, 2018 Godrej Appliances Customer Care's response Dear Sohagani, We apologize for the trouble you've faced and would like to assist you with this. Request you to share the complaint number & your mobile number so that we can resolve your issue faster. Regards, Godrej Appliances Team. | |||
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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