[Resolved]  Godrej Appliances — rusting door replacement

I have brought a refrigeratorof godrej company. On the door, it is writtenas 10-year rust guarantee. Looking that i bought thefridge. Now when my door isrusting, and i complained to the company, the service centre issaying me that the door can’t be replaced and you can’t do anythingto the company. i file a complaint onconsumer court but the complaint also closed stating that we had chat with the customers. Grievance number:1917284. No such conversation happened. what level of fraud isdone by such reputed companies? #godrej also when what theservice centre offered me please have a look. You buy a new fridge fromus (#godrej) and we will give you 10% discount of the value of the fridge onthe mrp of the fridge 1st of all, who sells thefridge on mrp, go to market and have a survey man, all online/offline storeprovide much much less price than mrp. 2nd thing is that, whyshould i sell my fridge. It’s my choice, it’s your fault, not my. My fridge ion working condition and working fine. Should any of the middle-class family sell the fridge just due to rusting on door? Tomorrow let say ifmy house got seepage problem you will ask to sell the house in 10% value of the house. What a humour you have. 3rd thing is are us a junkyard company that buying that evaluated my working condition fridge 10% cost ofits value. i am a middle-classperson, thanks for your suggestion and marketing strategies to sell new product. Please please get my doorreplace, that the heartiest request. It's not that i am asking anything againstyou policyit's written on the fridgethat 10 years rusting door replacement warranty. Or pls provide me with a newfridge if you are unable to change the door. Reference: pls checkgrievance number: 1917284.