[Resolved]  Godrej Appliances — semi-automatic washing machine

Address:EC 20 Appleton C wing flat no 2 Evershine city Vasai East, Thane, Maharashtra, 401208

I had purchased semi automatic washing machine in 2016, the machine has wash motor warranty of 5 years, yesterday i submitted complaint and the mechanic visited and collected rs. 350 for which he wasn't giving us receipt, on insistence reluctantly he gave it. He said the wash motor wasn't working and asked us to whatsapp the bill on his service centre number (As i was unable to find while he came) he said the motor will be replaced as it's in warranty period, i whatsapp the bill today morning itself but today evening rec'd godrej message that i will be charged 2500 rupees for the same.
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Jan 2, 2020
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2019
Godrej Appliances Customer Care's response
Dear Kiran,

I would really like to help you with this. Kindly share the complaint number so that I can quickly assist you. You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Geet
Complaint comments 

Comments

Thank you for your immediate response, my problem is resolve after my desperate calls to customer care.

But I request you to be strict with service centres and especially technicians they try to take customers for a ride.

Thank you for all your support
I have complained about my oven & your man checked it saying he will come to set right.Now almost 10 days have passed he is not coming.Pl do the needful.Thanks.
R.C.Joshi.

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