[Resolved]  Godrej Appliances — service not provided by godrej.

Address:Thane, Maharashtra, 421503

Dear all,

I have purchase godrej split air conditioner in august 2016.
On 1st august 2017, i called to godrej customer care (Godrej customer care head mr. Deepak-[protected]) for service.

Today 21st august 2017, nobody comes for service till date. Even i call near about 50 times, but nobody cares.

Also i called godrej service center (Said name-asmita-[protected]).
These all peoples always give me date and time for service, but nobody comes till date.

Today also asmita mdam gives me service person no. Mr. Bahaddur ([protected]). I called him 2-3 times, but he also decline to comes.

Now i conclude to do not purchase any godrej appliences in future.
My all dear indians, please dont purchase any godrej appliences or any service amc.

They claims 3 services after purchasing new product, but not able to give single service in year.
Very disappointed incident. Not accepted from godrej such memory.

Narendra kandalkar. ([protected])
(A frustrated customer)
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Oct 2, 2017
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2017
Godrej Appliances Customer Care's response
Dear Narendra,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Aug 31, 2017
Godrej Appliances Customer Care's response
Dear Narendra,

We've received an update that your issue has now been resolved. Do let us know if you need any further help.

Regards,
Godrej Appliances Team.
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