[Resolved]  Godrej Appliances — split ac under extended warranty

Address:

Mumbai City, Maharashtra, 400028

The complaint is about our split ac (Model no. Gsc18fz5wnt) which is under extended warranty. The 1st complaint was registered on 1st august 2017. On 2nd august 2017, technician visited who said the gas is over. For 2 days no one came though the technician told us another person will visit. We had to call again and on 5th august another technician visited who said that there is leakage and parts needs to be replaced. Since then all we come to know is that parts are not available. Firstly, we have to follow up, no one from godrej team bothered to check the status. Its almost 1 month now and the problem hasn't been resolved yet. I demand i need to be compensated by godrej. If you don't have parts, don't be in this business. If no reply or action taken against this complaint within 24 hours, i will be initiating a proceedings in the consumer court and also won't have any lea[censored]pturned to spread this on social media.