Godrej Appliances — Steel cupboard

Address:

Raigad, Maharashtra, 410210

I had purchased a Godrej Steel cupboard in October 2015 from Godrej Interio Showroom in Vashi, Navi Mumbai. Later we found that the lock of the safety vault is damaged and not working. Since then, over the last 3 months, we have lodged several complaints with Godrej Interio on their helpline [protected] to replace the defective lock but till date, the complaint remains unresolved. No Godrej mechanic ever visited our home inspite of repeated assurances every time. Also, calls to Godrej Interio Mumbai on [protected] are disconnected by the person receiving the call.

We request that the complaint may be taken up with Godrej may be taken up to replace the defective lock. The product is still under warranty period.