[Resolved]  Godrej Appliances — Unethical behavior of Service person

Address:641024
Website:www.godrejsmartcare.com

I have purchased Godrej fridge edge pro single door on 1 November 2015. Last week the fridge cooler door had broken. I immediately called the Godrej Customer care number [protected]. Likewise the lady on the phone filled my complaint with the call number E[protected] On Oct 11, the same day the technician called and wanted to know about the problem (he never came down to visit) and he tricked me in getting the secret code in the message. After two days I got a message informing me that my complaint has been successfully sought out. my warranty period is running out
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Nov 25, 2016
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Godrej Appliances Customer Care's response
Dear Rahul,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.
Verified Support
Oct 25, 2016
Godrej Appliances Customer Care's response
Dear Rahul,

We have received an update from our team that they have addressed your concern. You may get in touch with us for any further queries.

Regards,
Godrej Appliances Team.
Complaint comments 

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We have been facing problems with the Boom Barriers which we have purchases earlier
We have raised Complaint last month but it was not rectified till now we are facing the same problem

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